Frequently Asked Questions
Please Note- SALE/DISCOUNTED ITEMS ARE NON REFUNDABLE/RETURNABLE.
How long does delivery take?
Orders are processed within 1–2 business days. UK Standard Delivery is estimated at 3–5 business days, while UK Next Day Delivery is estimated at 1–2 business days after dispatch.
How much is delivery?
UK Standard Delivery is £3.99. UK Next Day Delivery is £8.99.
Do you offer free delivery?
Yes. Standard UK delivery is free on orders of £50 or more.
Can I return my order?
Yes. You can request a return within 14 days of receiving your order. Items must be unworn, unused, and returned in their original condition with any original packaging or tags where applicable.
Who pays for return postage?
Customers are responsible for return postage unless the item is faulty, incorrect, or not as described.
What if my order arrives damaged or incorrect?
Please contact us as soon as possible at hello@wrappedbynoon.com with your order number and details of the issue so we can help.
How should I care for my hijab?
Care can vary depending on the fabric, so always follow any care instructions provided with your hijab. For best results, we recommend gentle washing and avoiding harsh heat where possible.
Will colours look exactly the same as they do online?
We do our best to represent colours accurately, but slight differences can occur because of lighting, photography, and individual screen settings.
Will sold-out colours be restocked?
Some colours may be restocked depending on availability. Keep an eye on the website for updates.
How can I contact Wrapped By ن?
You can email us at hello@wrappedbynoon.com. We aim to respond within 1–2 business days.